Included in this implementation process:
•Foundation:
Setting the standard by training the team on the specifics of Servant Leadership and the required leadership skills and behaviors.
•Feedback:
Identification of "gaps" is accomplished utilizing a Leadership Skills Inventory (LSI) tool developed by J.D. Hunter Associates.This unique 360°feedback tool clearly identifies the "gaps" between where the manager needs to be as the leader versus their actual level of performance as the leader.
•Friction:
Establishing specific and measurable goals and measuring behavioral changes.A Continuous Improvement Panel(CIP)is created to provide managers with support and provides the appropriate"friction" to ensure individual behavior change until those changes become habit (second nature).
Included in the process is on-going leadership training on topics such as:
o Leadership Skills
o Community (Team) Building
o Active Listening
o Assertiveness Training
o Character Development
o Constructive Discipline
o Performance Planning & Review --- By Jim Hunter---
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